Library ITS set up a separate Answers Queue for students asking how to return books, and posted method returns on our website and social media. The book drop bin, located outside Sturges Hall, was closed on March 22, 2020. It would be reopened on May 13, 2020, to accommodate students returning to campus in pre-scheduled time slots to move out the rest of their belongings—and hopefully return borrowed library materials. Access Services staff began coming periodically to campus to empty the bin and put the books into quarantine in Sturges.
Test of the new Returns Question and Answer queue
Returns Question and Answer , March 2020
Returns and IDS InterLibrary Loan Question and Answer, March 2020
Returns and Due Dates question and answer during COVID shutdown
Instagram post May 2020 noting Book Drop on campus is open